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When Big Companies Forget Customer Service, and When Small Business Gets It Right

by Susan | Apr 29, 2014 | Blog, Brand Visibility, Jersey City and Hoboken, Smart Business Practices

In the last few weeks, two big companies have disappointed me. One cannot give me what I want, but should, and the other lost my order and delivered it who knows where. I’m a fan of both of these companies or I wouldn’t buy from them, but I wonder if...

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