The Pumpkin Plan

Business Meetings: Skype or In-Person?

February 15th, 2013 | Posted in Blog, Branding, Design, marketing, Smart Business Practices | Comments Off
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Are there different rules for business owners with prospective clients, rather than independents going on interviews?

Photo Courtesy TechTips-Salon

In my early career I can remember traveling into NYC for an interview, or driving within an hour’s distance in my car. But when the digital age came along and our client bases opened up globally, those in-person interviews weren’t really needed anymore.

We had Skype now! We could go face-to-face digitally.

We also have assorted videos of ourselves so others can get to know us, the face behind (or in-front) of the business.

I bring this up because in the last two weeks I’ve had an issue come up, and I’m debating whether I made the right decision. A potential client contacted me and asked me to write an estimate for a project, which I did. It wasn’t easy to get the right information from them but I managed to get a few quick photos, which helped. I sent my proposal off and then a few days later they asked if I could come meet them in person to discuss the project. Originally I said yes until I saw where they were located and it wasn’t going to be easy to get there, and would take an entire day. Then I found out they hadn’t decided on me, but were still interviewing all the candidates, as if for a full-time position.

Given my current work load and the “if” hanging there, I asked if we could Skype instead. They wouldn’t. I thought about this for a few days and decided to cancel the meeting and will assume I have lost the project.

My reasoning for this was simple. What if I weren’t an hour away but on the west coast? Even if I was the perfect business to handle their project, they would only work with someone who can be in the room with them? If they were making this process hard, would the entire project be hard as well?

I have written before about the lessons I’ve learned from reading Mike Michalowicz’s “The Pumpkin Plan” and one very important one is to recognize the clients or projects that don’t seem like a good fit and instead nurture the business relationships that one does has, making those clients happy so they turn into brand advocates for you.

What do you think? Is Skype or Facetime enough today? Should I have gone?

Weed Out Your Business With This Straight Forward Smart Business Book by Mike Michalowicz!

July 6th, 2012 | Posted in Blog, Branding, Great Business Books, marketing, Smart Business Practices, Social Media | Comments Off
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I was fortunate to receive an advanced copy of Mike Michalowicz‘s latest book, The Pumpkin Plan, and I must say it has opened my eyes wider to understanding what I must do for my own businesses. In his smart and sometimes funny book, he gives us real examples of how he turned businesses around by getting the business owner to see where they had gone wrong, and righting their path. He gives us homework to do, making charts and lists and we are able to zone in on our own target of what we do best (our zone of genius) and for whom (who are the top clients, and how do we get more like them). If you want to grow your business into the “colossal pumpkin” you want it to be, you must read this book! Bravo Mike, for another amazing book!

The Pumpkin Plan by Mike Michalowicz

Some of the best ideas within The Pumpkin Plan from Mike Michalowicz:

Ordinary pumpkins are kinda, well, ordinary. When Halloween comes around you likely go to the farm to pick out a nice round one for the porch. But besides that, you pay little attention to pumpkins. That is until you see a story of a mammoth pumpkin in the local paper. You know what I am talking about; one of those prize winning, nearly a ton, behemoth pumpkins.

Those guys (and gals) who grow them? They have a secret, a business secret that you need to know to grow your own colossal success.

Here is their strategy:

Step One: Start with promising seeds. The record-breaking pumpkin farmer is highly selective of his seeds and always picks the ones that have the best growth potential. Similarly, a wildly successful business starts with a promising seed. Instead of trying to take advantage of the latest trend or trying to convert a hobby into a business, the successful entrepreneur launches a business at the intersection of their passion, strong customer demand and their ability to systematize the entire process. When these three elements overlap, the entrepreneur has found their giant seed.

Step Two: Feed the strong sprouts and disregard the weak. The first sign of a gigantor pumpkin is a strong, healthy sprout. The farmer focuses on caring for these promising pumpkins and ignores the other less promising sprouts. In similar fashion, the most successful businesses focus on growing their best clients and the similar prospects. The “weak” customers and prospects that distract, demand and disregard are turned away or referred to a competitor.

Step Three: Use less water, more often. A farmer of ordinary pumpkins dumps the same amount of water on each plant, once a day. It’s too much water for the moment, and evaporates way too quickly. Effectively the plant drowns for an hour and is dehydrated for the rest of the day. A farmer of mammoth pumpkins waters her plants regularly in smaller amounts, adequately quenching its thirst frequently, sometimes as often as five or six times a day.

Entrepreneurs grow their businesses quickly by using the same strategy. Instead of running a broad one-size-fits-all marketing campaign once, they run a steady “drip” campaign targeted at their best prospects and clients for years. This persistent niche presence makes the entrepreneur’s company the perceived leader, because to the targeted prospect, they are everywhere.

Step Four: Focus on the root system. While the whole pumpkin plant has importance, the root system provides the steady stream of water and nutrients the plant needs to live. A few days without sun and the plant will survive. A few days without the root system and the plant is rotting in the field. The farmer of colossal pumpkins focuses on a healthy root for the entire life of the plant.

For entrepreneurs the root system that “feeds the business” is a steady referral source. Instead of asking for referrals from clients (which, if any, typically yields bad leads), the entrepreneur behind a colossally successful business concentrates his efforts on generating leads through complementary vendors. A growing, complementary vendor network is the strongest root system a colossal business can ever have.

Step 5: Relentless pruning and weeding. Those who grow extraordinary pumpkins ensure that not a single weed grows in the patch, because every time a weed starts to sprout it takes away water and light from the colossal pumpkin. Smaller pumpkins on the colossal vine are an even more insidious threat. That’s right—if a pumpkin is small, weak or showing blight, the farmer kills it instantly to ensure the colossal pumpkin gets all of the nutrients.

Similarly, the entrepreneur who grows mammoth, industry-dominating businesses has a maniacal “kill” strategy. Often the weeds and diseased pumpkins blocking an entrepreneur’s path to success are labeled as “opportunities.” The successful entrepreneur kills any new distraction or “opportunity” that does not serve their “colossal pumpkin” as soon as it appears.

Even colossal pumpkins die eventually. This is the nature of the game (or is it “the game of nature?”), yet death doesn’t phase the colossal pumpkin farmer. When the pumpkin dies, they come back harder next season with a brand new seed with “great pumpkin” potential.

Colossally successful entrepreneurs show this exact same trait. Even if they follow formula detailed in my new book, The Pumpkin Plan, some ideas, products or services run their course. And when this happens, just like the blue-ribbon pumpkin farmer, the “Pumpkin Plan” entrepreneurs reappear next season with a new super seed.

While following The Pumpkin Plan yields successes more often than not, it is not a guaranteed success; there are no guarantees in farming, or in business. The only thing you can be sure of is, when you set out to grow ordinary anything, be it pumpkins or businesses, you’ll end up with just that: ordinary. You can never build colossal success on something ordinary. Guaranteed.

The Pumpkin Plan is a method that shoots for the moon, which if nothing else, will at least land you a few stars. And on a few occasions, when luck is on your side, you will defy what is “possible” and grow the biggest winner of the season.

By Mike Michalowicz, author of The Pumpkin Plan